FAQs

Q: My vinyl drip sweep at the bottom of the door needs replacing. Can I order one from you?

A: Every manufacturer has parts that are exclusive to their brand, however we do have a universal drip sweep kit that works for most models. Please visit us on Amazon.com to see a selection of our replacement parts.

Q: I am interested in getting a quotation for my enclosure. How do I go about that?

A: Coastal sells through a network of dealers and if you’ll provide us with your location we’ll do our best to find one close by that can assist with pricing and availability.

Q: Can Coastal Shower Doors towel bars and handles support a bather?

A: Towel bars or handles used in our showers are not intended to be used as a safety device and should never be used to pull yourself up or as a support in any way. These handles are designed strictly to open and close your shower door and on which to hang a towel or wash cloth.

Q: What can I use to clean the glass in my Coastal Shower Doors shower door?

A: Never use an abrasive or acid-based cleaner or a formulation such as “Clean Shower”. To maximize the life of your Coastal Shower Doors door, you should squeegee the inside panels and doors after each use. Visit us on Amazon.com to see our recommended cleaning products for the long term care of your shower door.

Q: When I see the term "lead times", does that mean when the Coastal Shower Doors product will arrive to me or when it will be shipped?

A: Lead time is the time from when we receive your order until the time it is shipped. Actual shipment travel time varies with each carrier and also depends on the type of delivery you specify, such as next day air, two day air, or regular ground.

Q: What is the definition of a Centerline measurement?

A: Usually, this refers to dimensions measured in the center of the base of the unit. This arbitrary line, and its intersecting points, in the case of a unit with end panels, is what is required for the correct placement of the shower enclosure. The center of the aluminum frame is placed, or centered, on this line.

Q: How often does Coastal Shower Doors deliver?

A: Coastal Shower Doors is committed to getting your shipment to you as quickly as possible. Our shipping fleet reaches every state in the union and Canada, except for Alaska and Hawaii. Our fleet is on the road each week and delivery to you on one of our trucks depends on where you are located. Please contact our Customer Service department at 1-800-874-8601 for detailed shipping information.

Q: Where should I buy glass for a Coastal Shower Doors shower door?

A: Glass for our shower doors can be purchased directly from Coastal Shower Doors. Coastal Shower Doors is always happy to meet your glass needs and has an extensive offering of glass types. You can get direct assistance from our helpful Customer Service representatives at 1-800-874-8601.

Q: Does Coastal Shower Doors hold training classes for shower door fabrication and installation?

A: Yes, Coastal Shower Doors periodically holds training courses in our plants and offices. Contact your sales representative or our Customer Service department for more information about attending one of these classes.

Q: How many metal colors do Coastal Shower Doors use?

A: Generally, we offer the same metal finishes that are offered by the leading bath fixture manufacturers. And, with our advanced powder coating partnerships, we can offer special colors to fit most every need.